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January 2024 - Vol. 5, Issue 1

Happy New Year! As we bid farewell to the past and embrace the promise of a brand new year, we're excited to welcome you to our first newsletter of 2024.

We are thrilled to bring you the latest insights, trends, and updates in Technology & Procurement. In each edition, we aim to curate valuable content that not only informs but also inspires. Whether you're a seasoned professional or just starting your journey as an entrepreneur, our newsletter is designed to keep you ahead of the curve.

As we embark on this journey together, we want to express our gratitude for your continued support. Thank you for being an integral part of our community, and here's to a year filled with growth, success, and shared accomplishments.

Let's make 2024 extraordinary!

Is Customer Service Dead??


Exceptional customer service is the cornerstone of successful businesses, embodying a commitment to meet and exceed customer expectations. In a world where consumer experiences can shape the reputation and longevity of a company, providing outstanding service has become a competitive necessity. Beyond resolving issues and addressing inquiries, customer service is an opportunity to create meaningful connections, build trust, and foster customer loyalty. The frontline representatives who engage with customers play a pivotal role in shaping the overall perception of a brand. 

With that being said, are changing times resulting in a lack of customer service? Do we still value exceptional customer service like we did back in the day? Our CEO Jill does a deep dive into her own personal experiences with CSR and her reflections of it in present day. 

Read the full article here

7 Tips For Goal Setting On Your Business Plan

As we come to the end of January, it's important to get yourself grounded for the year ahead and the best way to do that is to set goals and timelines to achieve them. Setting goals is a powerful and transformative practice that propels individuals toward personal and professional success. Whether aiming for self-improvement, career advancement, or realizing long-held dreams, the process of goal setting provides a roadmap for accomplishment. By defining clear objectives, individuals can channel their energy, focus their efforts, and measure progress, fostering a sense of purpose and direction. 

Sometimes goal setting in itself can be difficult because our goals might be too broad, narrow or even unachievable. In this BDC article interview, consultant Jean Joncas offered some helpful and insightful tips on how to plan and set goals for the year ahead. 

Read the full article here


News & Events! 

We strive to keep you up to date and informed about company news, events and updates! We have also featured various upcoming business events going on in the GTA!

Feb 8th 

Startup and Business Networking Event Toronto

Feb 19th 

Toronto Big Business, Tech & Entrepreneur Professional Networking Soiree

Feb 26th 

International Conference on Business & Economics

Visit our website:

One-Stop-Shop for Small and Medium Business Services!  By leveraging trusted, verified suppliers, ProcureHub enables SMB buyers to say goodbye to wasted hours scouring the internet for the right supplier. Our marketplace saves you time and money by providing a one-stop-shop for all your back-office needs.

Welcome to ProcureHub!

We're proud to have the following businesses join us as a Founding Supplier on ProcureHub Marketplace. To checkout their services and more visit

LNM Accounting Solutions is a rapidly growing Full Cycle and Remote Bookkeeping Firm taking part of the market share by providing more Professional accounting and Bookkeeping services.

Looking to hire LNM Accounting? Click here to join the ProcureHub Marketplace. It's FREE!

TechPeer is a IT support supplier that offers affordable and simple IT services, scalable VoIP solutions, backup support and cybersecurity solutions.

Looking to hire TechPeer? Click here to join the ProcureHub Marketplace. It's FREE!

FactR is a Canadian-based global leader in multi-industry transaction management solutions.

they provide a secure, trusted, platform for Enterprises to process transactions, and automated/digitized workflows that are world-class and use leading technology.

Looking to hire FactR? Click here to join the ProcureHub Marketplace. It's FREE!

BookTrib Review -  How NOT To Get Screwed By Your Suppliers And SAVE Millions! 

Read the review here!

    Practical, Applicable, Sustainable Solutions!   

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ProcurePro | Ajax, Ontario